Lapmate Garantie

100% money-back guarantee including shipment cost: We do our best to bring you the best shopping experience at Zenlap.com. If you are not satisfied with your product for any reason, return it within 60 days after your purchase and we will refund you 100% plus shipment cost. Please note that you will have to pay the return shipping costs, except in case of a defective product or a mistake of ours in your order.
Fast shipping: Your order is shipped quickly, from our Paris offices. The packages are sent via the French post service, Colissimo. A tracking number will be sent to you by email.
5 years warranty: Your Lapmate benefits from a 5 years warranty. Any problem? Contact us and we will replace the defective part for free, only the shipping costs will remain at your charge.
Carbon offset: Zenlap contributes to the program set up by the Fench association CO2 Solidaire. The donations are used in a solidarity action program.
Among the action programs proposed by the association, we have chosen the wood consumption reduction program in Cambodia, aimed at preserving the local forests. Each family provided with more energy efficient cooking devices reduces its consumption of nearly a ton of wood per year, that's to say 1,18 ton of CO2. For more information, please refer to the details of the program.